** COVID -19 INFORMATION**
Firstly, THANK YOU to everyone for supporting us during the launch of our brand. It seems a weird time to be launching a new brand to the world, but as we all adjust to a new reality, as a small independent business we are determined to make it through this crisis and emerge triumphant.
Our number one priority is safety and we have ensured that we are adhering to all guidelines issued by the UK Government. All of our teams are working remotely from home, and our e-commerce site is able to operate with very strict hygiene, health and distancing measures in place, ensuring our warehouse and logistics teams can continue working safely.
Our UK warehouse team are following the latest UK Government guidelines to ensure personal safety: they have moved to a shift pattern, with strict social distancing and hygiene protocols enforced, and stringent cleaning after each shift (and lots of hand washing!).
Orders and Deliveries
How safe are our deliveries?
– All our deliveries are contactless: no need for a physical signature. Our couriers will place your parcels at your front door, knock and step back to ensure you have received it.
– If you are not home, they will follow our usual ‘missed delivery’ process.
– All our couriers are following latest Government guidelines to keep you everyone safe
– Our returns policy has increased to 60 days
The information below is for deliveries to Mainland UK, Northern Ireland, Guernsey, Jersey & Isle of Man.
FREE UK STANDARD SHIPPING ON ALL ORDERS OVER £40
UK STANDARD DELIVERY ON ALL ORDERS UNDER £40 – £3.95
2-5 working days
Delivered by Royal Mail (2-5 working days)
FREE UK NEXT DAY DELIVERY ON ALL ORDERS OVER £100
UK NEXT DAY DELIVERY* ON ALL ORDERS UNDER £100 – £7.95
Orders must be placed before 3:30pm to receive it the next working day. Orders placed after this time will be delivered within 2 working days*
Delivered from Monday – Friday (Signature required)
All our delivery options are tracked and you’ll be sent the tracking code once your order leaves our warehouse.
*Next Day Delivery orders placed after 3:30pm on Thursday will be delivered the following Monday. Orders placed Friday – Sunday will arrive on Tuesday the following week. For customers located in Northern Ireland or within the Highlands or islands, orders will be delivered within 2-3 days.
INTERNATIONAL SHIPPING INFORMATION
International Delivery – EU
Standard Delivery – £12.50
FREE standard shipping on EU orders over £200
International Delivery – USA, Canada, South East Asia and Mexico
Standard Delivery – £15
International Delivery – Australia, New Zealand, India, UAE, Switzerland and Norway
Standard Delivery – £20
International – South America, Middle East, Africa
Standard Delivery – £35
Standard Delivery – 5-15 working days
Orders are processed, shipped and delivered Mondays – Friday only.